This Shipping Policy explains how orders placed through BessHarte.com are processed and delivered.
1. Order Preparation
Orders normally require 1–3 business days for processing before shipment.
Weekends are not included in processing time.
Processing may include:
- Payment verification
- Order review
- Product preparation
- Packaging
- Shipping documentation
- Transfer to the carrier
Public holidays and high-volume periods may occasionally extend processing.
2. Shipping Options
Standard Shipping
Price: $5.95
Estimated Delivery: 15–25 business days
Expedited Shipping
Price: $9.95
Estimated Delivery: 12–15 business days
Free Standard Shipping
Orders totaling $45 or more qualify for:
FREE Standard Shipping
when the qualifying requirements are met during checkout.
3. Free Shipping Eligibility
Free shipping applies to qualifying orders of $45+ using Standard Shipping.
Expedited Shipping remains $9.95 unless a separate promotion specifically states otherwise.
Discounts or order adjustments may affect whether the final qualifying value reaches $45.
4. Processing Time and Transit Time
Processing time is separate from delivery time.
For Standard Shipping, the total timeline may include:
1–3 business days processing + 15–25 business days shipping
For Expedited Shipping:
1–3 business days processing + 12–15 business days shipping
5. Delivery Estimates
Delivery periods are estimates and are not guaranteed arrival dates.
Transit may be affected by:
- Carrier congestion
- Weather
- Public holidays
- Customs inspections
- Seasonal shipping volume
- Transportation interruptions
- Remote destinations
- Incorrect delivery details
- Local carrier delays
6. Shipment Confirmation
When shipment information becomes available, customers may receive a confirmation email.
Tracking information will be provided when available.
Carrier systems may require several days before tracking activity appears.
7. Tracking Delays
Tracking may occasionally pause while the parcel:
- Moves between facilities
- Transfers between shipping providers
- Goes through customs
- Waits for a local delivery scan
A temporary lack of tracking updates does not necessarily indicate that the package is lost.
8. Shipping Information Accuracy
Customers are responsible for providing complete delivery details.
Please verify:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- ZIP or postal code
- Country
- Contact information where required
Incorrect or incomplete information may result in delays or failed delivery.
9. Address Correction
If you discover an address error after ordering, contact:
immediately.
We will attempt to correct the information before fulfillment progresses.
However, changes cannot be guaranteed once the parcel has entered processing or shipment.
10. Multiple Shipments
Some orders may be divided into separate parcels.
Separate shipments may:
- Have individual tracking numbers
- Use different carriers
- Arrive on different dates
Receiving one package first does not necessarily mean that another item is missing.
11. Missed Deliveries
Depending on the carrier, a missed delivery may result in:
- Another delivery attempt
- A collection notice
- Temporary storage at a local facility
- Instructions for customer pickup
Customers should follow carrier instructions before the parcel is returned.
12. Undeliverable or Refused Parcels
Packages may be returned because of:
- Incorrect address
- Incomplete address
- Failure to collect
- Repeated failed delivery attempts
- Recipient refusal
Where legally permitted, shipping or return-related charges may be deducted from an otherwise eligible refund.
13. Delivered but Not Located
If tracking shows that a package was delivered but it cannot be found, please check:
- Your mailbox
- Front or side entrances
- Safe delivery areas
- Household members
- Neighbors
- Building reception
- Local shipping carrier
If you still need assistance, contact:
14. International Customs
International deliveries may be subject to destination-country charges such as:
- Import taxes
- Customs duties
- Brokerage fees
- Clearance charges
- Other government fees
Unless clearly included during checkout, these costs are the responsibility of the recipient.
Customs processing may also increase delivery time.
15. Shipping Assistance
For questions concerning shipping or tracking:
Email: bessharte@gmail.com
Store: Bess Harte
Website: BessHarte.com
Please include your order number.